Your trust matters to us. This policy explains, in plain language, what information we collect when you visit https://new.chiwashsurftaghazout.com/ or contact us, and what we do with it.
1. Who we are
Chiwash Surf Taghazout ("we", "us", "our") operates the website https://new.chiwashsurftaghazout.com/ and provides surf lessons, surf packages and accommodation in Taghazout, Morocco. You can reach us at contact@chiwashsurftaghazout.com or +212 633 047 542 (WhatsApp) for any question about this policy or your personal data.
2. What data we collect
When you make a booking enquiry or contact us we collect the information you choose to share: your name, email address, phone/WhatsApp number, travel dates, the service you are interested in and the content of your message. If you subscribe to our newsletter we store your email address. Like most websites, our server may also record technical data such as browser type and pages visited for security and statistics purposes.
3. How we use your data
We use your personal data only to respond to enquiries, organise your booking or stay, arrange transfers and communicate with you before, during and after your visit. Newsletter subscribers receive occasional emails about waves, offers and news from Taghazout — every newsletter contains an unsubscribe link.
4. What we do NOT do
We do not sell, rent or trade your personal data with third parties for marketing purposes. We do not share your details with anyone except service providers strictly necessary to deliver your booking (for example the hammam or transport partners you book through us), and only the details they need to provide that service.
5. Cookies & analytics
Our website uses only the minimal technical storage needed to make it work. We do not run advertising trackers. If we later add analytics tools, this policy will be updated and, where required, you will be asked for consent first.
6. How long we keep data
Enquiries and messages are kept for up to 24 months so we can serve returning guests better, after which they are deleted. Newsletter subscriptions are kept until you unsubscribe.
7. Your rights
You may ask us at any time to access, correct or delete the personal data we hold about you, or to unsubscribe from communications. Write to us and we will respond promptly. Moroccan data protection law and, where applicable, the EU GDPR apply to our processing.
8. Changes to this policy
If we change this policy we will publish the new version on this page with an updated date. The policy was last updated in September 2026.